Our team

Erik Marbar – Owner, Capitall Windows & Doors

Erik Marbar was born in Moldova and came to Canada at the age of 12. Raised in Ottawa, Erik attended St. Patrick’s High School and later Carleton University.

Before entering the window and door industry, Erik developed extensive experience in sales and business management and became a seasoned business executive.

Erik entered the window and door industry in 2017 and quickly developed a passion for the business, particularly because of the opportunity to work directly with homeowners, build relationships and network within the Ottawa business community.

In 2021, Erik took over Capitall Windows & Doors from the company’s original founders following their retirement.

Why I Chose the Window & Door Industry

What I enjoy most about the window and door business is working with people. Replacing windows and doors is a significant investment for most homeowners, and I enjoy being part of that process and building long-term relationships with our customers rather than simply making a sale.

My Business Philosophy

My business philosophy is simple: we treat our customers like family.

I want every customer to feel that they are dealing with a local company that genuinely cares about their home and stands behind the work we perform.

Our goal is not simply to sell and install windows and doors. We strive to provide the best possible customer service in the industry, from the initial consultation through installation and, just as importantly, after the project has been completed.

I believe long-term reputation and customer relationships are far more important than any individual sale. That philosophy influences how we approach our customers, installations, warranties, service and after-sales support.

Pete Crete – Sales Manager

Pete Crete was born and raised in Ottawa and has been with Capitall Windows & Doors since 2014. He currently serves as the company’s Sales Manager.

Pete brings approximately 30 years of hands-on window and door installation experience to his role.

Before transitioning to the sales side of the business, Pete spent three decades installing windows and doors. This extensive field experience gives him a deep practical understanding of installation techniques, product performance and the challenges presented by different types and ages of homes throughout the Ottawa region.

Today, Pete combines that technical knowledge with his sales experience to help homeowners make informed decisions based on their individual needs.

His recommendations are backed by decades of firsthand installation experience, giving customers the benefit of advice from someone who understands not only the products, but also how they are installed and perform in real-world applications.

Pete is fully bilingual in English and French and works with homeowners throughout Ottawa, Gatineau and surrounding areas.

Alex Ganea – Installation Manager

Alex Ganea joined Capitall Windows & Doors in 2023 and brings more than 15 years of hands-on experience installing windows and doors.

As Installation Manager, Alex oversees Capitall’s installation and service departments and is responsible for quality control.

He works closely with our installation crews to ensure projects meet Capitall’s workmanship standards and that service requirements after installation are handled properly.

His extensive field experience gives him practical knowledge of window and door installation, troubleshooting and long-term product performance.

Alex plays an important role in ensuring that the quality promised during the sales process is carried through to installation and after-sales service.

Alex is fully bilingual in English and French, allowing him to communicate directly with customers and crews throughout both Ottawa and Gatineau.

Lucy Gagnon – Office Administrator / Customer Service Coordinator

Lucy Gagnon has been an integral part of Capitall Windows & Doors since 2011 and is truly the backbone of our office.

Fully bilingual in English and French, Lucy is often the first point of contact for our customers.

She is responsible for answering incoming calls and coordinating estimate appointments, service visits and final measurement appointments.

With more than 15 years at Capitall, Lucy has extensive knowledge of the company’s operations and plays a key role in keeping communication flowing between customers, sales representatives, service technicians and installation teams.

Her experience, organization and commitment to customer service help ensure that customers receive responsive and personalized attention throughout their experience with Capitall.